Feature · Last reviewed October 2026
Every Order Tracked, Nothing Lost
LynkMe tracks every order from checkout to delivery with statuses you control, filters that find anything in seconds, and a full history per order. WhatsApp, Instagram, walk-in and online sales land in one queue instead of scattered chats.
What order tracking does for your business
01
One queue for every channel
Online checkouts, chat orders and logged in-person sales share one order list. No more 'which phone was that order on?'
02
Statuses that match your workflow
Move orders through pending, confirmed, delivered and paid states. Everyone with dashboard access sees the same truth.
03
Find any order in seconds
Filter by status, customer, date or payment state. 'Where is my order?' gets answered from records while the customer waits.
04
Buyers stay informed
Order confirmations and delivery updates go out on WhatsApp and SMS automatically, cutting 'have you sent it?' messages.
How it works
- 1Orders land automatically from checkout or get logged manually.
- 2Confirm and update statuses as you fulfil.
- 3Buyers receive updates on WhatsApp and SMS.
- 4Review history per order, customer and day.
Order Tracking questions
Which orders get tracked?
All of them: online checkouts, WhatsApp and Instagram orders placed through your link, and in-person sales you log. Every channel feeds the same queue with the same statuses.
Can I see what staff are doing with orders?
Yes. Every status change and payment mark records against the order with its history, so nothing happens invisibly - accountability without hovering.
Do customers get delivery updates?
Yes, automatically on WhatsApp and SMS: confirmations, shipping updates and delivery notifications, with no extra work per order.
What happens to failed or cancelled orders?
They stay visible with their status instead of vanishing, so stock returns are accounted for and repeat problems get spotted in the records.