Feature · Last reviewed October 2026
Win Back the Sales That Almost Happened
LynkMe surfaces abandoned carts - buyers who picked items but never paid - with their details attached, so you can follow up on WhatsApp and recover the sale. Almost-sales stop evaporating silently.
What abandoned carts does for your business
01
See who left what behind
Abandoned carts list items, values and buyer contacts in one view. The highest-intent prospects you own, ranked by money left on the table.
02
Follow up where they reply
Message the buyer on WhatsApp with their exact cart: 'Still want the size 42 sneakers? Here's your link.' Personal, specific, effective.
03
Learn why carts die
Patterns emerge: delivery fees, MoMo failures, hesitation. Fix the cause once instead of losing the same sale weekly.
04
Recovered revenue is tracked
Followed-up carts that convert record normally, so recovery effort shows up in revenue instead of feeling like extra work.
How it works
- 1Buyers browse and add items without completing payment.
- 2Abandoned carts appear with items and buyer details.
- 3Follow up on WhatsApp with the cart-specific link.
- 4Recovered orders record and reconcile like any sale.
Abandoned Carts questions
What counts as an abandoned cart?
A buyer who added items or started checkout without paying. LynkMe keeps the items and buyer details visible so the sale stays recoverable instead of forgotten.
How do I follow up without being pushy?
Reference their exact cart once on WhatsApp with the ordering link. One specific nudge converts; repeated blasts annoy. The cart details make one message enough.
Why do carts get abandoned?
Usually delivery fees, payment hiccups, distraction or hesitation. Because you see which carts die and what was in them, you can fix causes - fees, failed MoMo, slow replies - instead of guessing.
Is cart recovery included in my plan?
Yes, in both plans. Abandoned-cart visibility and follow-up need no add-on, no extra app and no additional fee.